Price 
Location 
Submitted by  
Description
$ 239
Mar 2008
Woodside, NY
High costs for mediocre services  more... close row
$ 57
Mar 2008
Fall River, MA
Internet and cable cheaper together  more... close row
$ 135
Jan 2008
Pennsauken, NJ
HD Cable bundle  more... close row
$ 175
Aug 2007
New Baltimore, Michigan
Information package bundle  more... close row
$ 120
Mar 2008
Rapid City, SD
HD Cable with DVR and internet  more... close row
$ 95
Aug 2007
Garland, TX
Cable, internet and phone package  more... close row
$ 176
Mar 2008
Brooklyn, NY
High speed internet, cable, dvr and home phone  more... close row
$ 163
Apr 2008
Bronx.New york
Three services from one provider  more... close row
$ 107
Jun 2008
Albany OR.
Digital Cable package with Phone, Cable and Internet  more... close row
$ 50
Aug 2007
Phoenix, AZ
Internet and cable bundle  more... close row

Description of service

The service included the company's low speed 6Mbps/512Kbps down/up internet service and basic cable with 23 stations including premium stations like the Discovery Channel and Lifetime.


Review of Service

The service was generally excellent. Extremely fast service with very few outages -- maybe 2 in two years -- with only one requiring the dispatch of a service tech. The service tech was assigned a 2 hour block the day after my call, and arrived a few minutes early. Everyone I talked to at the local customer service office was exceptionally polite and efficient, and all their phone techs were of the same demeanor and spoke perfect English. When I moved outside the service area, I had no difficulty whatsoever in canceling my account, and my deposits were promptly refunded.


Tips

For most people the slower service will be much more than they really need for web browsing, online shopping, or even telecommuting, but people who download lots of large files will want the relatively inexpensive upgrade to the crazy-fast service for $15/month more. There are package deals with other service, such as telephone or expanded cable or digital cable, offering discounts that more than make up for the cost of the higher-speed service.


$ 136
Jan 2007
Bellmawr, NJ
Had to wait for installation  more... close row
$ 126
Apr 2008
Alexandria, VA
Information services plus HD add-on  more... close row