learn what other users had to say about

the Cost of Fiber Optic Internet Access

Submitted by  
$ 100
May 2008
Phoenix, AZ
Monthly charge for early adopter of service  more... close row
$ 45
Mar 2007
Dallas, TX
Never going back to DSL  more... close row
$ 30
Aug 2007
Tucson, Arizona
Download speeds very fast  more... close row
$ 40
May 2008
Provo, Utah
Price per month for great service  more... close row
$ 35
Apr 2008
Ashburn, VA
Monthly cost for fiber optic internet access  more... close row
$ 125
May 2008
Chicago, Illinois
Internet is now blazing fast  more... close row
$ 49
Mar 2008
delaware county PA
Inconsistent internet access  more... close row

Description of service

Internet access provided through fiber optic cable. Internet services include the ability to search the web, instant message and have up to six email accounts.

Review of Service

This service has been so inconsistent and problematic. Unfortunately, they are the only internet service provider (cable) in our area. The internet service goes down almost daily. The most frustrating part is when it happens when it disconnects when you are in the middle of working on something. The company has come out many times, each time saying that they have fixed the problem only for it to happen again. when it rains or is windy, the service goes out.The customer service department is not customer friendly. We are looking forward to having a competitor in the area to choose from.


Make sure that you have installation completed by the company rather than using the do it yourself kit.

Also always ask for one of the company's technicians to come for the repair work rather than one of their private contractors. Private contractors have not been as skilled in working on different issues.

Ask the company for the introductory price every so often. Current customer's rates continue to rise while lower introductory rates are offered.

$ 43
Apr 2008
Newark, DE
Only a slight difference from cable internet  more... close row
$ 105
Jan 2008
Midlothian, VA
Competition helps prices  more... close row
$ 41
Jun 2008
Carrollton, TX
Nonbundled fiber optic services per month  more... close row
$ 69
Jun 2008
Denton, Texas
Not that great of a deal after intro months  more... close row
$ 50
Jun 2008
Phoenix, Arizona
Look for demo offers  more... close row