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the Cost of Phone Installation and Repair

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$ 20
Jul 2007
Tampa, FL
Technician took good care of us  more... close row
$ 50
Feb 2008
Memphis, Tennessee
Three phones and phone lines installed  more... close row
$ 75
Feb 2007
Barberton, OH
Technician was great and on time  more... close row
$ 225
Dec 2007
North Canton, OH
Get a quote before installation  more... close row
$ 115
May 2007
Brighton, CO
Charged after hours fee because technician was late  more... close row

Description of service

We had a new phone installed when we moved into our home in May of 2007. We had the phone company come to our home to install and activate our new phone line and phone number, as well as install additional phone jacks in three rooms.

Review of Service

The service was horrible. I was given a four-hour window time frame for the date of installation, which I fully expected to happen. The technician called fifteen minutes after the four-hour window expired and said he would be there within the half hour. Two hours later, he finally showed up after I called the phone company to find out when our phone would be installed. Evidently the technician was off work already, and seemed aggravated and put out that he was at our home installing a phone when he should have been at home. He was rude and inconsiderate to my husband and my son, and overcharged us for installation since it was after-hours. The after-hours fees were waived after I called the phone company, since it was not my fault he didn't show up when he was supposed to. If I weren't contractually bound to the phone company, I would have switched carriers a year ago because of how bad the service was.


Ask for advice from friends and family for a good phone company who installs for a reasonable price. I didn't know any better, and thought there was really only one phone company that serviced the area where my family moved. That is not the case, and had I called around, I probably would have gotten a better price on the installation, as well as better service.

$ 30
Jun 2008
Chicago, Illinois
Installation for new phone company  more... close row
$ 100
Mar 2008
Sparta, NC
Second phone line and fax access  more... close row
$ 150
Mar 2007
Chesterland, Ohio
Installer did not properly filter phone line  more... close row
$ 50
May 2006
Delaware, OH
Service was very bad and unhelpful  more... close row
$ 50
May 2008
Prairie City, IA
Big problems with phone installation  more... close row